In 1984, Con Gottfredson earned his Ph.D. in Instructional Science, marking the beginning of a remarkable journey. Working for a multinational oil company, he pondered the fundamental purpose of organizational learning: enabling and sustaining effective job performance in evolving work environments. This led to the identification of five critical “Moments of Need”: learning something “New,” learning “More” in a skill area, “Applying” knowledge to work, “Solving” problems, and adapting to “Change” in skill requirements.
Con’s pursuit of this goal gave rise to EnABLE, an agile, job-performance-focused methodology that has evolved over 40 years. Alongside him, Bob Mosher played a pivotal role in advocating this approach globally. Sue Reber, an experienced ISD, refined and documented the methodology, while Beth Daniels pioneered the 5 Moments of Need certificate program. Carol Stroud, an expert in the field, lent her wisdom, and Alfred Remmits emphasized the role of technology in operationalizing these moments in workflow. Countless others have joined this mission to develop solutions that empower workforces to excel amidst ever-changing challenges.
This journey continues, united by a common purpose: enabling effective learning and performance in the flow of work.