Workflow Learning – Now is the Time! (by Katie Coates, Ph.D.)

Published On: May 2nd, 2024

“Change is hard. Solving performance problems with workflow learning is a radically different way of doing business in the learning world. The implementation of any innovation requires new knowledge, skills, and political savvy to help organizations shift to new and improved ways of working. This takes planning, time, and patience. Hopefully, the insights from my research shared in this article will help you as you start your workflow learning journey.”

Read the complete article here!

2 Additional Resources:

Katie’s Complete Ph.D. Dissertation

Performance Support Job Aid